Is article is intended for Citrix administrators who wish to setup SSO but the user SID is not included in Azure/ EntraID from the on-prem sync
Start by following the standard configuration of SAML2.0 in Citrix Cloud by Citrix The only requirement is that objcectGUID is synced
When you get to the Attributes & Claims, delete the SID part
Depending on if you want to match SID or UPN delete the other from the Citrix Cloud SAML 2.0 Configuration